Harley-Davidson of Charlotte
9205 E Independence Blvd Charlotte, NC 28105
I-485 Exit 51A Located Behind IHop

Harley-Davidson of Charlotte

Open 6 Days A Week
*CLOSED Mondays. Service is CLOSED Sundays

Rider Training FAQ

What is the cancellation / change policy?


Riding Academy Cancellation and Refund Policy

Taking the Riding Academy course requires a significant time commitment on your part. This typically requires advance scheduling for most students making last minute sign-ups very rare. We specifically limit the number of seats available per class in order to provide a higher quality experience in relation to the time and financial commitment that you have made. Please be sure that you are committed to the dates when you register for the class.  With enough advance notification the following cancellations and associated fees will be allowed.

Please read, understand and acknowledge the following Refund and Cancellation Policy:

Full refunds for cancellations 2 weeks prior to the class start date, or for a class cancelled by the Dealership.

$50.00 processing fee for cancellations for 25 hours to 2 weeks class start date.

NO refunds for cancellations 24 hours or less prior to start date.

If you do not show up for the first session of your scheduled course or any other scheduled day, you will be considered as having withdrawn from the course and the course fee will not be refundable.  If you leave or sit out any scheduled exercise or classroom unit for any reason other than medical, you will be considered withdrawn from the course by the Riding Academy coach and the course fee will not be refundable.

Riding a motorcycle can be dangerous.  If you are preforming poorly and endangering yourself or other students, the coach may review your performance and recommend that you withdraw from the course.  You may also voluntarily withdraw from the course if you do not feel comfortable enough to continue. Harley-Davidson of Charlotte will offer to you, for one time only, the opportunity to take another course at an additional cost of $150.00 during the same calendar year.  Please note that you have to start a new course from the beginning and is limited to availability.

If a student is unsuccessful with the skills evaluation and would like to retake the course, please contact the program manager.  

Harley-Davidson of Charlotte reserves the right to reschedule or cancel classes that do not fill. Every effort will be made to accommodate your schedule in the event of a class being cancelled or rescheduled.  If we are unable to accommodate your schedule a full refund will be issued.

Can I get a discount on my motorcycle insurance after I take a class?

Many insurance companies offer a discount on your motorcycle insurance after completion of our classes. Contact your insurance agent for more information.

Do I need to bring a helmet or riding gear the first day of class?

No. The first day on the training range is Saturday. Although many students prefer bringing or purchasing their own helmet, we have loaner helmets available at no additional charge.

Do I need to go to the DMV before I take the Riding Academy Class?

No, you do not need to go to DMV before our class. After completing our class you can take the written test at DMV to earn your motorcycle endorsement.

Do I need to ride a Harley to take this class?

Riding Academy classes are designed to teach anyone to ride, regardless of what kind of motorcycle you may be interested in

How do I register for a class?

You can register on our web site, or you can register over the phone. Call Angie Litzau at 704-847-4647, extension 2123.

How many students are in a class?

We have a maximum of 11 students in a class, with two instructors.

How much does a class cost?

The class is only $295 which includes the Street 500 motorcycle that you learn on, all classroom materials, lunch on Saturday and Sunday, plus drinks and snacks throughout the weekend.

How often are classes held?

We offer classes at least two or three weekends per month, especially during riding season. Classes are offered year-round. Call for exact dates.

How quickly do the classes fill?

Most classes are filled long before the start date. If you have a particular date that works with your schedule, you are encouraged to register early to hold your spot in that class.

What are the days and hours of the class?

The schedule is Thursday 6pm-10pm, Saturday and Sunday are 8am-5pm.

What if I have never ridden before?

The Riding Academy class is designed for those who have never ridden. No prior experience is necessary.

What if it rains during my class?

All classes are held rain or shine.

What kind of motorcycle is furnished for me to ride?

2015 Street 500

What riding gear do I need?

You will need a D.O.T. approved helmet, full-finger leather gloves, over-the-ankle boots with a rubber sole and a low heel, eye protection, long sleeves and long pants. It is suggested that you dress in layers.

When do I pay for the class?

The cost for the New Rider Class is $295 and payment is required at the time of registration.

Where are the classes held?

Classes are held at the dealership, 9205 E Independence Blvd. Matthews, NC 28105